Privacy Policy

Effective Date: 9 September 2026

ZENVORA AI LAB, operated under ONLINE BUSINESS SOLUTION, respects your privacy and is committed to handling personal information responsibly.

1. Information We Collect

We may collect information you voluntarily provide, including your name, email address, phone number, business information, project requirements, support communications and payment-related references.

2. Automatically Collected Information

Our website may collect technical information such as browser type, device information, IP-related information, usage data, cookies and analytics information where permitted.

3. How We Use Information

We may use information to provide products and services, process requests, communicate with customers, improve our systems, provide support, prevent misuse or fraud and meet applicable legal obligations.

4. Payment Information

Payments may be processed through authorised third-party payment providers. We do not intentionally store complete card credentials, UPI authentication credentials or other sensitive payment authentication information unless specifically required and lawfully permitted.

5. Sharing of Information

Necessary information may be shared with trusted service providers, payment processors, hosting providers, cloud infrastructure, analytics providers and government or regulatory authorities when reasonably required for service delivery, security or legal compliance.

6. Cookies and Analytics

Cookies and similar technologies may be used to improve website functionality, analyse usage and enhance user experience.

7. Data Security

We use reasonable administrative, technical and organisational safeguards designed to protect personal information. No internet-based system can guarantee absolute security.

8. Data Retention

Information may be retained for as long as reasonably necessary to provide services, maintain records, resolve disputes, prevent fraud and comply with legal requirements.

9. Your Rights

Subject to applicable law, you may contact us to request access, correction or deletion of personal information or to raise a privacy-related concern.

10. Policy Updates

This Privacy Policy may be updated when our services, technologies or legal obligations change. The latest version will be published on this page.

11. Contact

For privacy-related questions, contact ZENVORA AI LAB through the official contact details published on zenvoraailab.online.