Terms & Conditions

Effective Date: 9 September 2026

Welcome to ZENVORA AI LAB, a public-facing technology brand operated under the registered business ONLINE BUSINESS SOLUTION. By accessing this website, purchasing a service, submitting a project request or using our digital products, you agree to these Terms & Conditions.

1. Services

We provide technology-related products and services including AI-powered applications, premium websites, business automation, software development, digital platforms and related digital solutions.

2. Orders and Service Scope

The scope, price, features, delivery expectations and other commercial terms of a service may be communicated through our website, proposal, quotation, invoice, order confirmation or other agreed communication.

3. Payments

Applicable prices and charges will be communicated before payment. Payments may be processed by authorised third-party payment service providers. Customers are responsible for providing accurate billing and contact information.

4. User Responsibilities

Users must use our website, products and services only for lawful purposes and must not attempt to misuse, disrupt, reverse engineer, unlawfully copy, resell or interfere with our systems, software, content or intellectual property.

5. Intellectual Property

Unless otherwise agreed in writing, ZENVORA AI LAB branding, website content, original designs, graphics, software, workflows and other original materials remain protected under applicable intellectual property laws.

6. Third-Party Services

Certain services may depend on third-party platforms such as hosting providers, payment processors, cloud services, app stores, APIs or other external providers. Their own terms and policies may also apply.

7. Service Availability

We may modify, improve, suspend or discontinue features where reasonably required for maintenance, security, legal compliance, platform changes or product development.

8. Refunds and Cancellations

Refund and cancellation eligibility is governed by our Refund & Cancellation Policy available on this website.

9. Limitation of Liability

To the maximum extent permitted by applicable law, we will not be liable for indirect, incidental or consequential losses arising from the use or inability to use our services. Nothing in these terms excludes rights or liabilities that cannot legally be excluded.

10. Governing Law

These terms are governed by the laws of India. Disputes will be subject to applicable Indian law and the competent courts having jurisdiction over the registered business location.

11. Contact

For questions regarding these terms, contact ZENVORA AI LAB through the official contact details published on zenvoraailab.online.